Legal notice

Legal Notice & Store Policies

Welcome to FragranceStorm. By accessing or purchasing from FragranceStorm ("we," "our," or "us"), you agree to the terms, policies, and conditions outlined below.

1. Business Information

Business Name: FragranceStorm

Website: fragrancestorm.com

Email: info@fragrancestorm.com

FragranceStorm is an online retailer specializing in the sale of fragrances, perfumes, colognes, and related products.

2. Product Information

We strive to provide accurate product descriptions, images, pricing, and availability information. However:

  • Product packaging may vary from images displayed on the website.
  • Fragrance performance, longevity, projection, and scent perception are subjective and may vary from person to person.
  • We do not guarantee that colors, packaging, or product appearances displayed on your device will precisely match the actual product.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Pricing & Payments

  • All prices are listed in dollars.
  • Prices are subject to change without notice.
  • Payment must be received and verified before orders are processed and shipped.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or inventory shortages.

4. Shipping Policy

  • Orders are processed within 1-5 business days unless otherwise stated.
  • Delivery times are estimates and not guarantees.
  • FragranceStorm is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.

If a package is returned due to an incorrect address provided by the customer, additional shipping fees may apply.

5. Returns & Refunds

Unopened Products

Customers may request a return within 30 days of delivery for unopened and unused products, subject to approval.

Opened Products

Due to the personal-use nature of fragrances and hygiene considerations, opened, used, or tested products are generally non-returnable unless required by applicable law.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery and provide photographs of the issue.

Approved refunds will be processed to the original payment method.

6. Authenticity Guarantee

FragranceStorm aims to sell only genuine products obtained from reputable suppliers and distributors.

All trademarks, brand names, and logos remain the property of their respective owners and are used solely for identification purposes.

7. Limitation of Liability

To the fullest extent permitted by law:

  • FragranceStorm shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our products or website.
  • Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Customers should discontinue use immediately if any allergic reaction, irritation, or adverse effect occurs and seek appropriate medical advice.

8. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and branding associated with FragranceStorm, is protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from FragranceStorm.

9. Privacy

We collect and process customer information solely for order fulfillment, customer support, fraud prevention, and business operations.

We do not sell customer personal information to third parties.

For additional information, please refer to our Privacy Policy.

10. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website functionality or security.
  • Submit false, misleading, or fraudulent information.
  • Attempt unauthorized access to our systems.

11. Governing Law

These policies shall be governed by and interpreted under the laws, without regard to conflict-of-law principles.

12. Policy Changes

FragranceStorm reserves the right to update or modify these policies at any time. Changes become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the revised policies.

13. Contact Information

For questions regarding these policies, please contact:

FragranceStorm

Email: info@fragrancestorm.com

Website: fragrancestorm.com

Disclaimer: FragranceStorm is an independent retailer and is not affiliated with, endorsed by, or sponsored by any fragrance manufacturer or trademark owner unless expressly stated. All brand names, trademarks, and product names are the property of their respective owners.